
By Myra Ahmed

You’ve got tons of customer testimonials and you want to use them in your LinkedIn ads. Great! But… what are the best testimonials to use?
Here’s how I go about it. I gather all my testimonials in one doc. Then I ask myself – which ones will help us resonate most with our ICP? 🤔
I generally avoid generic testimonials like:
“This company’s customer support is amazing!”
I also avoid exaggerated, unbelievable ones like:
“We achieved 500% RoI with this software!”
Instead, I opt for relatable testimonials. By that I mean…
Use ‘before and after’ storytelling testimonials.
Why? Because everyone loves reading an emotional story on LinkedIn.
Especially when it’s vulnerable and relatable. 👀
Real examples of storytelling testimonials in LinkedIn ads:
(I’ve added colors and emojis to emphasize the before and after.)
LinkedIn ad: “We used to lose 50% of leads to slow follow-up. 😖 Now with Chili Piper we can route leads based on ownership and territory.” |
LinkedIn ad: “Before lemlist, staying out of the spam folder during outreach was a real struggle. 😖” |
LinkedIn ad: “I booked 3 meetings today. Apollo’s phone number data is subpar. 😒 I’m hearing that Cognism is best of the breed.” |
LinkedIn ad: “Cyber insurance audits were a headache. 😖 Until we started using Phishing Tackle.” |
Don’t shy away from emotion. Make your customer’s pain-points come to life.
Next steps:
✦ Gather all your testimonials in one Notion or Google Doc.
✦ Look through them and find the best “before and after” situations – where your customers get really honest about their past struggles.
✦ Tell these stories in your LinkedIn ad creative and/or your intro text (AKA the top text in your ad).
→ What work task was your customer struggling to do?
→ How’d that make them feel – desperate, embarrassed, hopeless?
Even on the ever-so “professional” LinkedIn app… our eyes are still attracted to posts that contain drama, gossip and tension.
Bring that emotion to your ads. That’s how you can pack a punch with your cold audience. ✊

Myra Ahmed
Punchy copywriter for LinkedIn ads and landing pages.
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